Kalamazoo Internet Outage: What's Going On?

Current Status

Service restoration expected within 24 hours, says Verizon

Verizon customers in Kalamazoo, Michigan are experiencing an internet outage that began on May 2, 2023. The outage is also affecting customers of other providers, including Spectrum and AT&T.

According to the Kalamazoo County Sheriff's Office, the outage is not limited to Verizon customers.

The Verizon corporate office in Kalamazoo says that service restoration is expected within 24 hours.

Affected Areas

The outage is affecting customers in the following areas of Kalamazoo:

• Downtown Kalamazoo
• Vine Neighborhood
• Edison Neighborhood
• Milwood Neighborhood
• Westwood Neighborhood

Causes of the Outage

The cause of the outage is still under investigation.

However, Verizon has said that the outage is not related to any planned maintenance or upgrades.

Impact of the Outage

The outage is causing widespread disruption to businesses and residents in Kalamazoo.

Many businesses are unable to process credit card transactions or access their online systems.

Residents are unable to access the internet for work, school, or entertainment.

How to Stay Informed

Verizon is providing updates on the outage on its website and social media channels.

Customers can also call Verizon's customer service line at 1-800-VERIZON (1-800-837-4966) for more information.